Privacy Policy

Vriksha Tech Solutions, based in Dubai, United Arab Emirates, is the controller of the personal data described here. For any privacy question, email info@vrikshatec.com.

• Information you give us — your name, email address, phone number, delivery address and order details when you place an order, request a quote, or contact us.
• Information collected automatically — basic technical data such as your IP address, browser type and pages viewed, used to operate and secure the website.
• Payment details — we do not collect or store your full card details. Payments are handled directly by our payment provider over a secure connection.

We use your information to:

• process, fulfil and deliver your orders, and provide quotes;
• contact you about your order and provide customer support;
• meet our legal, tax and accounting obligations;
• protect against fraud and keep the website secure; and
• improve our products and service.

We process your data to perform our contract with you (fulfilling your order), to comply with legal obligations, and — where required — with your consent.

We share your information only as needed with our payment provider (to take payment), delivery partners (to deliver your order), and trusted service providers that host and run our systems. We do not sell your personal data.

Our site uses minimal browser storage to remember your preferences (for example, your light/dark theme choice). We do not use third-party advertising trackers.

Your data is stored securely with reputable service providers, which may process data outside the UAE; where they do, we take steps to ensure appropriate protection. We keep your information only as long as necessary to provide our services and meet legal and accounting requirements.

We use appropriate technical and organisational measures to protect your personal data. Payment information is transmitted over secure, encrypted connections by our payment provider — it never passes through our own systems in full.

You may request access to, correction of, or deletion of your personal data, and object to certain processing, by emailing info@vrikshatec.com. We will respond in line with applicable UAE data-protection law.

Our website is intended for adults and is not directed at children under 18.

We may update this policy from time to time; the current version always appears on this page.